Shipping and Handling
Goods ordered from our website should almost always be in stock if the site accepts your order, *excluding custom products, which you will be advised of after ordering. *We shall endeavour to despatch the item within two working days, but during busy periods this timescale may be extended, and goods may be delivered up to 5 working days from order placement. Exceptionally, if we cannot supply an item, we shall seek your further instructions.
*Custom products either need purchasing or making, if we have to order them on line the time will obviously be longer as we have to await delivery. All customers will be notified of aprox time scale.
We will normally send your order out to you within 48 Hours of receipt of order.
Products will be sent out by post via Royal Mail and delivery time can vary in busy periods, as per royal mail.
You must inform us within five working days of order if the goods are lost or damaged in transit so that we replace or refund goods. Please quote your name in all correspondence.